Policies
Fitment Verification Policy
Getting the right part depends on accurate vehicle information and a shared review before the order is placed. This policy sets out how that works and where responsibility sits.
Please read this policy carefully. It applies to quotations and orders arranged with AutoNeed Solutions LLC.
Information you provide
You must provide an accurate VIN together with complete vehicle details, including year, make, model, trim and engine where these are known. Where a component carries an identification tag, casting number or part number, supplying it materially improves the accuracy of the review.
What we do
Our team reviews the information you supply and uses supplier catalogue and interchange information to identify parts described as compatible with the application. This is a compatibility review, and it is a genuine service, but it is not a guarantee of fitment.
Your approval before ordering
You must review and approve the quoted part information, including any part numbers, condition description and configuration notes, before an order is placed. Where you have access to the vehicle or to a qualified technician, we recommend confirming the details with them at that point.
Limits of the review
Vehicles are frequently modified, repaired with substitute parts or built to mid-year specification changes. Because of this, AutoNeed Solutions assists with compatibility review but does not guarantee fitment.
Returns arising from inaccurate or incomplete vehicle information supplied by the customer are handled under the Returns and Refunds Policy, including customer-paid return shipping.
Manufacturer references
Manufacturer names, marks, model names and part numbers are used only to identify vehicles and parts and to describe compatibility. AutoNeed Solutions LLC is not affiliated with, endorsed by or authorised by any vehicle manufacturer.
Installation
Major components should be installed by a qualified automotive professional. We do not require an installation invoice as a universal condition of warranty service; any documentation requirement is stated in the written warranty terms for the specific part.
Questions about this policy
Call +1 (786) 212-2900 or email sales@autoneedsolutions.com. You can also send us a message.
Business mailing address: 2125 Biscayne Blvd, #204, Miami, FL 33137, USA